Shipping Policy
Shipping Availability
Kusuma only ships within India and does not service P.O. boxes or APO/FPO addresses.
Shipping Costs
All orders within India qualify for complimentary shipping with no minimum purchase requirement.
Delivery Timeline
- Handling period: 0–1 business day (Monday–Friday)
- Transit period: 2–4 business days (Monday–Friday)
- Total timeframe: 2–5 business days
- Orders must be placed by 5:00 PM GMT to process same-day
These are approximate timeframes and are subject to demand fluctuations.
Carrier Partners
Orders are dispatched through trusted carriers like UPS and USPS.
Order Tracking
You will receive a shipping confirmation via email with tracking details. Tracking numbers may require several days to activate in the courier system. You can monitor shipment status through your account on the website.
Contact Information
- Email: support@kusuma.in
- Support Hours: Monday–Friday, 8:00 AM–7:00 PM IST
- Typical Response Time: Within 1 business day